Monday, July 23, 2007

off target


We bought a $20 game from target and ended up not playing it. We bought travel blokus and took it on a trip to Pennsylvania, but never opened it up. The problem is that we lost the receipt.

Our fault. It was on us.

So we go back to Target knowing full well that we'll only get a refund for the lowest price that that game had sold for in the past 2 months. Otherwise, you could just buy stuff on sale...and then return it and tell them you bought it for the full price...and make a bunch of money by ripping them off. So we knew the drill.

Apparently the drill has changed. Now you can only return one item for another item of equal or greater value at Target. No gift card. No store credit. You have to return it and replace it all at once. Not just in the same store either. Now you have to return it and get an item from the same department. And you can't return a $20 toy for 7 decks of cards from the toy section (because you can always use an extra deck of playing cards). You can't exchange a $20 toy for a $15 stuffed animal and a $5 toy. Nope - their new policy is you have to exchange one item for exactly one item.

So if you buy the $459 electronic gadget and there isn't anything else in that department that costs that much....well, enjoy your $459 set of headphones...because Target isn't having it.

I've heard of a few people that say not to register for your wedding anymore at Target because they put a yearly limit on returned items...and you could really get stuck if you have to return a bunch of things you might get in duplicates.

it's sad really...it's just so sad.

4 comments:

  1. Does Target sell tissues? Maybe they could help you to wipe away the tears.

    ReplyDelete
  2. do not even get me started on target returns!!!
    i sort of want to ban shopping there because it makes me so upset
    if only they didn't sell harry potter for 17...

    ReplyDelete
  3. i returned something not too long ago for something of a lesser value and got money back.

    of course, i'm a rockstar. so maybe that's it. :)

    ReplyDelete
  4. Thanks for the FYI - I've been warned!

    I make it a point to steer clear of businesses that don't have a clue about customer service.

    ReplyDelete